Understanding Your Invoices

The Billing page has your subscription details and full payment history in one place.

Where to find it

Go to Settings > Billing & Plans.

Your subscription summary

At the top you'll see a card with your active plan — the plan name, your next renewal date, and whether you're on a monthly or annual cycle.

If you've canceled or scheduled a downgrade, a banner at the top explains what's changing and when it takes effect.

Invoice history

Below the summary, the invoices table shows every charge on your account:

• Invoice ID — click it to open the full invoice
• Plan — which plan or purchase the charge was for
• Date — when the payment went through
• Amount — what was charged
• Status — Paid, Pending, or Failed

The table shows 10 at a time. Click Load more invoices to go further back.

What you'll see here

Every charge on your account shows up here: monthly and annual subscription payments, top-up credit purchases, and any prorated charges from upgrading or downgrading your plan.

If a payment fails

A "Failed" badge will appear next to the charge. First, check that the card on file is current. If it is and the payment still isn't going through, contact support.